• Your orders are sent with contracted CARGO companies.
• Your orders are delivered on average in 3-15 days depending on the delivery address.
• When your order arrives, there should be no tears, crushing, wetting, etc. in the cargo package before receiving it. Be sure to check if there is a problem. If you detect any problem, you should keep a report with the cargo officer and not take delivery of the cargo.
• After receiving your products, check whether your orders have reached you completely. If there is a missing product in the package, please contact customer service at order@kayatech.us.
• The invoice for your order is sent to you, together with the products, in an attached pocket on the parcel. Make sure you reach it.
• If you cannot be found at your address during the delivery of your order, your shipment is waiting at the branch and the undeliverable products are sent back to our company. In case of resending the orders returned to our company, the shipping cost belongs to the buyer.